Privacy Policy

Effective Date: 9/29/25
Brand: Orivan™

At Orivan™, your privacy and trust mean everything to us. We are committed to safeguarding your personal information with the same care we put into every product we create. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website, products, and services.

Information We Collect
When you shop with Orivan™ we may collect personal details such as your name, email address, billing and shipping information, and phone number. Payment details are processed securely through trusted providers and we do not store full credit or debit card information. We also collect order details such as purchase history and preferences, technical information like IP address and browser type, and any optional information you choose to provide such as newsletter sign-ups or survey responses.

How We Use Your Information
We use your personal information to process and deliver orders, provide customer support, send confirmations and shipping updates, improve our website and services, and share brand updates or offers when you choose to receive them.

Sharing Your Information
We never sell your personal information. It is only shared with trusted partners such as payment providers, shipping carriers, and IT service providers who help us serve you. Information may also be disclosed to legal authorities when required by law.

Cookies and Tracking
Our website uses cookies to keep your shopping cart active, improve your browsing experience, and deliver relevant promotions if you consent. You can manage cookie settings through your browser at any time.

Data Retention
We retain personal information only as long as necessary. Order records are kept to meet legal and accounting obligations. Marketing preferences are stored until you unsubscribe. When no longer required, data is securely deleted or anonymized.

Your Rights
You may request access to the personal data we hold about you, ask us to correct inaccurate details, request deletion of your information where legally possible, and opt out of marketing communications at any time by contacting us at support@orivanpets.com.

Security
We protect your personal information with SSL encryption, secure payment systems, and restricted data access.

International Customers
If you are shopping from outside the United States, your data may be transferred to our servers or trusted partners in the U.S. with appropriate safeguards in place.

Contact Us
For any questions about this Privacy Policy or your personal data, please contact us:

Email us: support@orivanpets.com

✅ Trusted by Pet Owners. Built on Transparency. Protected by Privacy.